“If I could give Melissa Laufer more than five stars, I absolutely would. My wife and I were trying to find a rental in New Braunfels while still living nearly 1,400 miles away and after dealing with poor communication and frustrating experiences with other realtors and property management companies, finding Melissa was truly a blessing. 🙏 From the beginning, Melissa treated us like people, not just another transaction. She listened to what we needed, understood our concerns, communicated with us consistently, and most importantly, actually followed through on what she said she would do. Since we were searching from another state, Melissa became our eyes and ears in Texas. She personally went to properties for us, took detailed videos, pointed things out that we never would have been able to see from listing photos, and gave us her genuine opinion instead of simply trying to push us into the first available house. What really separated Melissa from everyone else was the amount of effort she put into helping us through the entire process. We had a lot of questions because of previous housing experiences in Virginia, and she never made us feel like we were difficult or asking too much. She helped us get answers, communicated with the listing side, kept us updated even when she was waiting on someone else, reviewed things with us, and made sure we knew what was happening throughout the application and lease process. Melissa ultimately helped my wife and me secure our new home in New Braunfels before we even arrived in Texas. Having that certainty allowed us to schedule movers, make our travel arrangements, change our address, and continue planning a major interstate move knowing we actually had a home waiting for us. That took an enormous amount of stress off our shoulders. Her communication, patience, professionalism, honesty, and genuine kindness have been exceptional. You can tell Melissa actually cares about the people she represents. Even after everything was secured, she continued checking on us and making sure we had what we needed for our move and arrival. We are renting for now, but when the time comes for us to purchase our permanent home in Texas, there is absolutely no question who we will be calling. Melissa has earned our trust, and we fully intend to have her help us find our dream home when that time comes. If you are looking for a realtor in New Braunfels or the surrounding area who communicates, follows through, advocates for her clients, and genuinely treats you like a person instead of a commission check, call Melissa Laufer. My wife and I cannot recommend her enough. Thank you for everything you have done for our family Melissa. We are incredibly grateful that we found you. Five stars honestly does not do you justice. 🇺🇸❤️”
“Let me start by saying, wooooowwwwwwwww!!!!! Melissa is heaven sent! We were relocating to the area, and she made the transition seamless. She’s such a great advocate and so patient. She was also quick to answer any questions that we had. I highly recommend her to anyone looking for a realtor.”
“We listed our house during a slow period and a buyer's market. Melissa clearly explained our options and marketing strategies, leaving all decisions to us without any pressure. With patience, we had an offer. From offer, to contract, to closing, Melissa gently guided us every step in the process. Her easy-going personality and professionalism kept us steady in what is often a stressful experience selling a home. I highly recommend Melissa Laufer and will definitely use her services again.”
“EDITED 2026: Most people edit their review because something bad happened. This is the opposite. I will forever recommend Melissa as a realtor in NB. She was the voice of reason and a fierce advocate for us in the purchase of our first home in the area. I never thought I’d be eager to buy another home, but so long as she’s willing, she will help us sell and buy our next home in the next few years hopefully! My kids love her because she treated our entire family like family. 2022 - Melissa is an incredible support agent! She was patient and so helpful with finding us the perfect rental that met everything we needed. She helped us communicate with the management company to get a response in the timeline we needed. Even though we were just renting, she treated us with the same respect and support as if we were buying. I can't wait to be able to purchase a home with her by our side. Definitely recommend to anyone looking to buy or rent in the area!”
“A huge thank you to Melissa Laufer for helping us secure our new home! Melissa is the perfect blend of personable and professional. She stayed on top of every detail, was always available when we needed her, and made a complex process feel easy. Her market expertise and prompt communication are second to none. We couldn't have asked for a smoother purchase!”
“Without question, if you need help in real estate Melissa Laufer is the best of the best. Her level of knowledge, professionalism, is a true personal, caring experience, buying or selling your home.”
“Experience with Melissa was stellar. Even if our landlord is subpar.”
“Melissa is a dedicated and tenacious partner--someone you want to have on your side! A true advocate, she is respectful and displays integrity in her work.”
“Melissa is the best real estate agent EVER!! She is patient and attentive and just a wonderful person! Everyone will be so lucky to have her help finding a new home!!!!”
“Working with Melissa has been a wonderful experience from beginning to end. She assisted me with both leasing out my current home and purchasing a new one simultaneously — a process that could have been overwhelming without the right support. Thankfully, Melissa was there every step of the way, demonstrating remarkable professionalism, efficiency, and care. Her communication was truly outstanding. She was always prompt, clear, and proactive when it came to coordinating with my tenants and the new home builder. I never had to chase down updates — she kept me informed at every stage and made sure nothing fell through the cracks. What truly set Melissa apart was her dedication to negotiating on my behalf. She made sure my best interests were represented in every discussion and ultimately delivered results that exceeded my expectations. She was attentive to every detail and went far beyond what I imagined a real estate agent would do. This isn't just a glowing review for the sake of it — I genuinely feel fortunate to have worked with her. I’m extremely satisfied with the outcome and will absolutely be working with her again in the near future. I highly recommend Melissa to anyone seeking a knowledgeable, reliable, and truly committed real estate professional.”